Privacy Policy
Last updated: 2026/03/20
At Willow Bee Creations, your privacy matters to us. We only collect the information we need to provide our products and services, and we treat your personal details with care and respect.
Information We Collect
- Personal details such as your name and contact information
- Order information including products purchased and payment confirmation
- Custom order details (such as Memory Bear requests)
- Basic website usage data to improve your experience
How We Use Your Information
- To process and fulfil your orders
- To communicate about your order or enquiry
- To provide customer support
- To improve our website and services
We promise not to spam you.
Sharing Your Information
We do not sell or trade your personal information.
- Courier services for delivery
- Payment processing providers
How We Store Your Information
Your information is stored securely and only kept for as long as necessary to complete your order or meet legal requirements.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use the site.
(They’re the digital kind of cookies. Sadly, not edible.)
Your Rights
- Request access to the information we hold about you
- Ask us to correct or delete your information
- Withdraw consent at any time
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
We value your trust and are committed to protecting your privacy.